WAITING STAFF
170 SEATS

Course Details

Working as waiting staff typically involves serving food and beverages to customers in restaurants, hotels, or other dining establishments.

Course Modules

  • Introduction to the Role of Waitstaff
  • Basics of Customer Service
  • Table Setting and Serving Techniques
  • Understanding the Menu and Specials
  • Order Taking and Processing
  • Beverage Service and Knowledge
  • Handling Customer Complaints
  • Health, Safety, and Hygiene Standards

Requirements

  • No prior experience required
  • Proficiency in English
  • Basic literacy skills

What Includes

  • Visa and Immigration Support
  • Support for international students
  • Job placement assistance
  • Access to career counseling services
  • Certificate of Completion from the Hospitality Academy